Aaron Patterson Lopes, MD, MBA, MA

Psychiatry & Psychotherapy

Frequently Asked Questions

Do you take Insurance

To be able to devote the entirety of my time to my patients' care, I have elected not to participate in any insurance panel. However, many of my patients find that their health insurance plan covers a large portion of their appointment through their out-of-network benefit. For many insurances, I can submit a courtesy claim directly for you to your insurance company to have any out-of-network payment sent to you. To learn more about your individual insurance plan's out-of-network benefit, simply call the phone number on the back of your health insurance card and ask for your plan's "Summary of Benefits". 

How Often are follow-up Appointments

Each treatment plan is unique, so this varies by person. For medication management, it is common for patients to schedule monthly appointments, but I meet with some patients bimonthly or quarterly. I integrate a lot of behavioral strategies into care leading patients to prefer more frequent meetings to progress their health beyond the medications.

DO YOU OFFER EARLY MORNING HOURS

Absolutely. I offer 8am appointments. Open availability can be viewed on the portal via the appointments tab.

How do I cancel or reschedule my appointment

You may conveniently log into the patient portal and select “Manage Appointment” or click on the link in your appointment confirmation email up to 26-hours in advance of your appointment. After that, there is a charge for late cancellations as per the practice policies.

HOW DO I prepare for my appointment

Please send any prior mental health treatment records, recent lab work or other medical information that may be relevant to your care, and be prepared to talk about significant family and medical history. It is also necessary to complete the “check-in” process to sign the forms on the portal and the evidence-based assessment survey. The instructions are on the appointments tab, as well as at the bottom of each appointment reminder email.

What to expect with a new patient appointment

The session will last around 45 minutes and will be an opportunity for me to get an overview of what you have been experiencing and to explore potential treatment options to help you. Given this is a consultation session, meeting with me does not mean that you will become a patient of mine. While it is often the case that I am able to treat patients beyond the consultation phase, getting you to the best care to serve you is most important and sometimes that means referral out to other treatment options.

What is the best way to contact you

Should you have any additional questions, please feel free to email me. Please note that while my email is HIPAA compliant and secure, your personal email service may not be. Therefore, it is best to reserve discussing confidential information at your appointment.